Services

GBS is a completely independent service provider that is not focussed on selling hardware or software. Our one objective is to resolve IT problems and thus be a Solutions Provider for your business.

Cost effective technology solutions can improve your business and show a rapid return-on-investment

GBS has compiled a list of current business trends that are driving the IT industry. These are supported by examples and implementations strategies below:

1. Doing More With What You've Got
2. Supporting the Mobile Workforce
3. Improving the Customer Experience
4. Communicating with Customers in Real-time
5. Managing Corporate Information
6. Preparing for Unforseen Events

Solution Design and Execution

We believe that the key to maximising network service availability is proactive maintenance of LAN infrastructure combined with rapid response to any unplanned events. Getting it right relies on the science of programmed maintenance and Grosvenor is a leader in the field. We identify outstanding issues and the useful remaining life of all IT assets with our Project Team Leader reporting on issues by exception. While support of any businesses’ technical infrastructure will always require the ability to react to unplanned outages, Grosvenor’s approach is to also be forward looking and to determine IT repair and capital expenditure budgets up to two to three years in advance. We keep all stakeholders informed of network status across the entire IT asset portfolio via instant acknowledgment of work requests, work ‘on-hold’ and work completion using proven internet email or facsimile technologies.

Innovative Solutions

Grosvenor prides itself in being able to provide innovative solutions for business. We are the mobile workforce experts, delivering your applications and data wherever you are, on your computer or even on your phone, securely and reliably. Our experience in virtualisation technologies allows businesses to exploit the cost advantages of server consolidation. Our internetworking experts can ensure that businesses can deploy remote branch offices quickly and cost-effectively.

Grosvenor engineers have been instrumental in developing intranets and portals allowing businesses to organise and structure their documents in a logical manner that can be easily searched. Grosvenor’s ability to provide reliable web server infrastructure allows businesses to service their customers better by allowing them to securely access their data over the Internet.