GBS believes that delivering good service is more science than art.

We have developed a service delivery methodology that specifies all of the steps involved in delivering a high-quality outcome. This set of tasks forms our commitment to you and is included in all of our proposals.

We identify outstanding issues and the useful remaining life of all IT assets with our Project Team Leader reporting on issues by exception.

We determine IT repair and capital expenditure budgets up to 2-3 years in advance.

We keep all stakeholders informed of what is happening across the entire IT asset portfolio via instant acknowledgment of work requests, work 'on-hold' and work completion using proven internet email or facsimile technologies.

GBS is a completely independent service provider that is not focussed on selling hardware or software. As our name suggests, our one objective is to resolve IT problems and thus be a 'Solutions Provider' for your business.

A simple, easy to understand Maintenance Contract with straightforward pricing structures.

We are backed by a well established and proven engineering firm.