Morgan Industrial Carbon, streamlined their IT infrastructure
How Grosvenor helped Morgan Industrial Carbon from frequent IT outages which had become a drain on productivity, plus there was the escalating issue of viruses, spyware and data security.
Challenge
Morgan Carbon suffered from frequent IT outages which had become a drain on productivity, plus there was the escalating issue of viruses, spyware and data security. IT support had been outsourced to a company which was reactive in its approach. The result was poor network and computer performance and Morgan Carbon became concerned about how well systems could be recovered in a catastrophic event. Hiring a full-time IT professional to help solve the issues would have been too expensive.
Solution
Grosvenor Business Solutions (GBS) performed a comprehensive analysis of all IT infrastructure resulting in the identification and prioritisation of all problem areas. A plan and budget was put in place to systematically address each issue. GBS has now implemented a secure, remoteaccess solution and installed robust virus and spyware prevention measures.
Results
Productivity of staff has been greatly enhanced and Morgan is now positioned to take advantage of new IT initiatives. Information technology dollars are being spent more efficiently and Morgan benefits from a reduced total cost of ownership on their IT assets.
The Future
As information technology continues to be an integral function of businesses large and small, companies like Morgan Industrial Carbon will continue to depend on business partners like Grosvenor Business Solutions to provide assurance that information technology will function properly and allow the business to move forward unhindered.
